Refund & Returns Policy

Thank you very much for supporting Credo. We hope you enjoy your purchase. We don’t make money; all proceeds help us to continue to make music. If you are not happy with your purchase, however, this is how returns work:

Change your mind?

You have 14 days from delivery to let us know you want to return an item, and another 14 days to post it back.

• CDs must still be factory-sealed to qualify for a return (unless they are faulty).
• T-shirts must be unworn and unwashed (trying them on for size is fine).

Faulty or damaged items?

If a CD or shirt is faulty or damaged, you have up to 30 days to let us know for a full refund or replacement.

Return shipping

Unless an item is faulty, you will need to cover the return postage cost. We highly recommend using a tracked service.

International orders

Local customs duties or import taxes paid outside the UK cannot be refunded.

How to start a return

Please email us at info@credo.band with your order details.